Car parking and environmental enforcement operations can often benefit from collecting information about the patrols their staff are carrying out. Whether this is to identify specific areas of enforcement activity, or to provide proof of presence related to contractual or civic requirements, Inkara's smartphone application can assist to record and monitor events including:
- Car park and town/city centre patrols for proof of presence
- Recording equipment faults, reporting to service suppliers and escalation of fixes
- Recording infrastructure and third party issues
As each member of staff logs in to the patrol software, managers are able to analyse their patrol operations. Patrol reports can be generated for your various operations, helping to ensure that Service Level agreements (SLA's) are met.
The patrol app also allows photos to be taken and uploaded.
Location and Asset tagging
Locations and assets within your local operations can be set up within the Inkara parking software. These locations are available to be recorded on the mobile app through various tags including Near Field Communication (NFC), Barcodes or through the use of drop-down menus.
Near Field Communications (NFC) technology
Assets and locations can be tagged with an NFC (contactless) tag. Staff use the mobile device to scan the asset or patrol point and the GPS coordinates and time are logged in the Inkara database. If any faults have previously been reported for any particular point, the app alerts the user and provides additional information.
As an alternative to RFID / NFC tagging, barcodes can be used to identify specific locations or assets. The patrol staff scan the barcode using their smartphone and all of the location and / or fault information is logged and uploaded.
The uploaded information can be analysed and reported on, providing supporting data for Service Level Agreement or other reviews.