Parking Charge Notice enforcement software
In many car parks, staff patrols and enforcement are often required to ensure that the correct revenue is collected and that the car parking spaces are used optimally. Predominently used in Pay & Display and Permit car parks, Parking Charge Notices (PCN's) can be issued to cars that have infringed your local terms and conditions. Inkara's software can be customised to meet each of your car park's rules, allowing your staff to issue PCNs through our smartphone applications or by using paper-based tickets.
The Inkara app is used to collect all of the information needed for enforcement officers to issue a ticket. Once all of the information is obtained, the patrol staff print the ticket using a robust mobile printer and place it on the vehicle.
Once Parking Charge Notices (PCNs) are issued, the information, including all associated evidence (such as photos) is uploaded to your Inkara account.
Where hand-written, paper-based PCNs are issued, these can also be added to the system through the easy-to-use back-office web pages when the patrol staff return to their base, which also provides the ability to upload any photographic evidence captured.
PCNs can be paid by the customer directly on your web site, or your staff, for instance in a parking office or call centre, can process payments on the customer's behalf. The payment rules can be configured per location and the price presented to, and paid by the customer is automatically calculated. All steps within the PCN process are auditable within your account.
Integration with other modules
The Parking Enforcement module is integrated with other modules such as Staff Patrols and Permit Management reducing the amount of data that needs to be configured within an account. Where the smartphone app is in use, staff can access all of these functions through a single, easy-to-use android application. When patrol staff issue a PCN, the application can alert the user to the presence of associated tickets or permits.
Please get in touch to discuss how Inkara's software solutions can help manage your parking enforcement regime.